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Wellness by Design

Care systems don't change by hope. They change by design.

I'm Brittany Taylor-Williams. I'm a speaker, strategist, and creator making healthcare more human, connected, and built to sustain.

Brittany Taylor-Williams, founder of Wellness by Design
Two hands passing falling sand between them
Manifesto

Most people think healthcare begins with a doctor's appointment. I've spent the last seventeen years focused on everything else. Real care isn't about time slots and checklists; it's the parts of life that happen before, during, after, and in between.

How I Practice

Method, not marketing.

Person-led

Care designed around the person, not the institution. The patient sets the terms, and the system is built to meet them.

Connection-centered

Solutions grown with the people closest to the need, never imposed on them. Proximity is the design requirement and the person leads the process, not a courtesy.

Systems thinking

Treating the whole system, the incentives, the handoffs, the gaps, and the data that tells us where care is working and where it's failing, instead of focusing only on the symptom in front of you.

Human-centered design

Building with the people who will use it, testing against real life, and designing for dignity at every step.

The Work

Three organizations. One throughline.

Wellness by Design is the connective tissue across a living, evolving ecosystem of care. It is the throughline that links the organizations I build and lead, grounded in systems thinking and a refusal to accept that broken systems are permanent ones.

Three Black women laughing together
01

Black Girl Health Collective

A connection-centered anchor health organization based in Delaware, building health infrastructure that starts with the people closest to the need and grows outward from there.

Anchor OrganizationDelawareMid-AtlanticNationwideCommunity Health
Visit BGHC
hey.RMDY
02

hey.RMDY

A tech-enabled virtual reproductive healthcare platform that delivers person-led support and care across state lines, designed for the way people actually live rather than the way institutions prefer to operate.

TelehealthReproductive HealthFemtechDE / MD / VA / D.C.
Visit hey.RMDY
A consulting team collaborating around a laptop
03

Mangrove Practice Group

Strategy, design, and evaluation grounded in real-world implementation. The consulting practice behind the build, where frameworks are tested against reality before they reach the people who depend on them.

StrategyDesignEvaluationConsultingNationwide
Learn more
17+
Years
Systems Leadership

Across federal, clinical, and non-profit sectors.

3
Organizations
One Throughline

Transforming care via BGHC, hey.RMDY, & Mangrove.

2+
State & Regional Boards
Shaping Policy

Advising state and regional health leadership.

Nationwide
Our Reach

Bringing human-centered care strategies to audiences.

Speaking & Thought Leadership

Bringing frameworks to rooms where care systems are imagined, funded, and built.

Explore speaking topics
Field Notes

Field notes from the practice.

Essays and reflections on care, systems, and what it takes to build something that actually holds.

Read the latest
Questions

Before we begin.

Do you take on consulting work? +

Yes, through Mangrove Practice Group. I partner on strategy, design, and evaluation for organizations building or rebuilding models of care.

Who do you work with? +

Health systems, community organizations, funders, and founders who are serious about person-led, connection-centered design.

Where do you work? +

My work reaches nationwide, with roots in the Delaware, Maryland, Virginia, and D.C. region.

How do we start? +

Reach out below. Every engagement begins with a conversation about what you are trying to build and who it needs to serve.

Partner with Me

Let's design something together.

Whether you are looking for a keynote speaker, a strategic advisor, or a care model design partner, let's find the right entry point for your organization.